SubscriptHub
Subscription License and Service Management solution for Auto ID Technology Vendors and Value Added Resellers (VARs).
Software Subscriptions
Subscription licenses are now standard for many Auto ID Vendors and will soon replace all legacy perpetual license options, increasing the need for partners to adopt better ways to manage renewals.
Hardware Services
Auto ID Vendors supply printer and mobile computer service agreements aligned to labeling software and other 3rd party data capture software solutions.
3rd Party Suppliers
3rd Party software development and support service suppliers play a key role in the development, deployment and support for custom Auto ID solutions.
Why you need SubscriptHub?
Vendor management
Missing system functionality
Manual data management
All Auto ID resellers work with multiple vendors in each category of product, such as software, printers and mobile computers, with every vendor sending regular emails alerting their partner to the renewal of subscriptions or service agreements.
Manual data management
Missing system functionality
Manual data management
Many partners use spreadsheets to record customer, product, pricing and renewal dates to stay on top of new and incremental subscription licenses and service agreements, checking every vendor portal every time to see if the spreadsheet needs adding to or amending .
Missing system functionality
Missing system functionality
Missing system functionality
Very few CRM or Finance systems include subscription or service agreement management within the standard package or even as an add-on.
Some have the option for very costly custom development.
High volume administration
Lower retention rates and revenues
Missing system functionality
Someone in the management team is usually responsible for managing the vendor partner portal and then someone else in the administration team is responsible for managing the spreadsheets, duplicating effort and costs.
Sales or Admin waste valuable time and effort reviewing and creating 90/60/30 day renewal email reminders to their customers.
Lower retention rates and revenues
Lower retention rates and revenues
Lower retention rates and revenues
Whilst high value customers are proactively account managed on a regular basis and are easier to recognise the time needed to engage for the renewal order, lower value customers can often be missed resulting in lower retention rates and reduced revenues.
Customer operational risks
Lower retention rates and revenues
Lower retention rates and revenues
Without effective renewal processes, expired licences can result in stoppages to customer business critical printing applications, followed by time consuming interruptions to both customer and partner to resolve license renewal issues.